Refund policy

  1. Refund shall be initiated once the product has been returned.
  2. The refund shall be claimed to your Buyjama wallet or bank transfer.
  3. The refund shall only be initiated once the return has been received in Buyjama warehouse.
  4. The refund amount shall be credited to the customer’s account after the deductions made on the return charges if any.
  5. The bank transfer refund shall take up to minimum of 3 days and maximum of 6 days.
  6. Bank account details must be provided by the customer via call to our hotline number or wait for the call from Buyjama refund department, who would enquire on the bank details.

For any assistance, please feel free to call us at our hotline number 0117 747 747.